These terms of use (the Terms) tell you the rules for using our website,www.schoolinsight.co.uk(our Website) and our communication platform “School InSight” (the Platform) powered by “InSight Chat” our chat widget accessed on a School’s website.
By using our Website and/or our Platform, including for example registering for an account to use our Platform, setting up an Ambassador profile or using the “InSight Chat" communication widget you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use our Website or our Platform.
To register for an account to use our Platform and to chat with a school’s ambassadors you must provide us the following information: first name, last name, email address and password. Without the above information, you cannot create an account.
Schools may request other information from you during the account creation process, (e.g., gender or location) that they will use to provide better, more customised email marketing services such as updates, invitations and announcements, and more valuable information.
You acknowledge that the above information is personal to you, and by creating an account to use our Platform you agree to allow us and Schools, to identify you and to allow us and Schools to use your information in accordance with these terms and conditions.
If you are unsure or do not understand the purpose of our Platform or the "InSight Chat" communication widget do not create an account for using our Platform.
Users are only permitted to create an account to use our Platform for their own personal use and not for anyone else.
We recommend that you print a copy of these Terms for future reference.
Our Website is operated by School InSight Limited (We, us, our). We are a private limited company registered in England and Wales under company number 3730888 and have our registered office at The Grange, 1 Central Road, Morden, SM4 5PQ, United Kingdom.
To contact us, please do so in writing:
by e-mail to: hello@schoolinsight.co.uk;
by using the "Contact Us" submission form which can be found on our Website; or
by post to: 13 Erlesmere Gardens, London W13 9TZ.
These Terms refer to the following additional terms, which will also apply to your use of our Website and our Platform:
Our Privacy Policy which sets out details of how we collect, use, and look after your personal data when you visit and use our Website;
Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our Platform.
Our Cookies Policy, which sets out information about the cookies on our Website.
These additional terms can be found on our Website. When using our Platform, you must comply with each of the above policies.
We may amend these Terms from time to time. Every time you wish to use our Website, please check these Terms to ensure you understand the Terms that apply at that time.
We may amend these Terms from time to time. Every time you wish to use our Website, please check these Terms to ensure you understand the Terms that apply at that time.
Parents and School Ambassadors or other individuals who create an account to use our Platform must be aged 16 or over.
We do not guarantee that our Website or our Platform (or any content on either of them), will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Website or our Platform for business and operational reasons. We will try to give you reasonable notice of any suspension, withdrawal, or restriction.
You are also responsible for ensuring that all persons who access our Website or our Platform through your internet connection are aware of these Terms and other applicable policies, and terms, and that they comply with them.
You need to select a username and password to log into your School InSight account. It is important that you keep your School InSight login details safe and not disclose these details to any other person.
We reserve the right to disable or delete any username or password, at any time, if we reasonably believe that you may not be complying with any part of these terms.
You must contact us immediately at hello@schoolinsight.co.uk if you believe or are concerned that any other person may know your user or password.
We are the owner or the licensee of all intellectual property rights in our Website and the Platform, except for material posted by Users where intellectual property rights belong to the User, and in the material published on them. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our Website and/or our Platform for your personal use and if you are business user you may draw the attention of others within your organisation to content posted on our Website or our Platform.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
ur status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.
You must not use any part of the content on our Website or our Platform for commercial purposes without obtaining a licence to do so from us or our licensors, with the exception of Schools who may use content in line with our terms of business.
If you print off, copy, or download any part of our Website or our Platform in breach of these Terms, your right to use our Website and our Platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
The content on our Website and/or our Platform is provided for general information only. It is not intended to amount to advice on which you should rely. You must develop your own thoughts and views on a School before taking, or refraining from, any action on the basis of the content on our Website and/or our Platform.
Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete, or up to date.
The Platform allows Parents to chat with Ambassadors from schools that have subscribed to our service. Any views expressed or information and other materials shared in chats or posted on the Platform by Users have not been verified or approved by us. The views expressed by other Users on the Platform do not represent our views or values.
Subject to section 7.5 below if you think any information and materials uploaded by other Users onto the Platform is not in line with these Terms or otherwise wish to complain please email hello@schoolinsight.co.uk.
Neither we nor our directors or employees are responsible for resolving any dispute that may arise between a Parent and an Ambassador or a School.
Where our Website or Platform contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. This applies to websites linked to our Website or integrated via one or more chat widgets on a School website.
We have no control over the content of those websites or resources.
Whether you are a consumer or a business user, we do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors and for fraud or fraudulent misrepresentation.
If you are a business user:
We exclude all implied conditions, warranties, representations, or other terms that may apply to our Website or our Platform or any content on either of them to the extent permitted by law.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
(a) use of, or inability to use, our Website or our Platform; or
(b) use of or reliance on any content displayed on our Website or our Platform including all material posted by Users on the Platform.
In particular, we will not be liable for:
(a) loss of profits, sales, business, or revenue;
(b) business interruption;
(c) loss of anticipated savings;
(d) loss of business opportunity, goodwill or reputation; or
(e) any indirect or consequential loss or damage.
Please note that save for the use of our Website and/or our Platform by Schools we only provide our Website and/or our Platform for domestic and private use. With the exception of Schools, you, agree not to use our Website and/or our Platform for any commercial or business purposes. Subject to section 9.1, we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
The Platform allows Parents to chat with Ambassadors from schools that have subscribed to our service. We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on the Website and/or the Platform, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. Safeguarding tools are in place such as chat filters to help ensure the safety of users and to ensure appropriate conduct by the users. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on the Website and/or the Platform, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our Code of Conduct and Behaviour, whether the service is moderated or not.
The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation, where in place, is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
We do not store terrorist content.
All chat using the “InSight Chat" communication tool between a Parent and an Ambassador is private and secure and is not shared with the Ambassador’s School. In case of a dispute relating to use of the InSight Chat" communication tool, whether between a Parent and an Ambassador or an Ambassador and their School, we will provide a transcript of the chat to the extent we are legally required to do so.
Whenever you express any view or post any information or material, or interact with other Users, you must comply with the content standards set out in our Acceptable Use Policy.
You undertake that any such post fully complies with those standards, and you will be liable to us and compensate us for any loss we suffer if you break that promise.
Any content you upload to the Platform is not confidential and non-proprietary. You retain all of your ownership rights in your content, but you agree for us to use, store, and copy that content and to distribute and make it available to Schools.
We also have the right to disclose your identity to any third party who is claiming that any interaction or content posted by you to the Platform constitutes a violation of their intellectual property rights, or of their right to privacy.
We have the right to remove any post you make on the Platform if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.
You agree that all material you post on the Platform is your own original work, and you grant us the following rights to use that material:
the School whose chat widget you used to access shall be entitled to disclose your name together with the material you posted.
the School whose chat widget you used will have access to your material and may use it for their own lawful purposes.
you agree that you waive all moral rights you may have in the material (including, the right to be identified as the author).
You may only use our Website and/or the Platform for lawful purposes and as permitted under our Acceptable Use Policy.
We do not guarantee that our Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software.
You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.
You may link to the home page of our Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You may link to the home page of our Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link to our Website in any website that is not owned by you.
Our Website must not be framed on any other website, nor may you create a link to any part of our Website other than the home page.
The website in which you are linking must comply in all respects with the Acceptable Use standards set out above.
If you wish to link to or make any use of content on our Website other than that set out above, please contact us.
If you are a resident of a territory outside the United Kingdom, nothing in these terms will prevent you being entitled to any mandatory consumer protections applicable in the country where you live.
If you are a consumer, please note that these Terms, their subject matter, and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.